case study·technology·E-Commerce

E-Commerce Brand: $127K Recovered in 30 Days

A $6M e-commerce company hired us after a year of revenue growth with no corresponding margin improvement. Here's exactly what we found and how we fixed it.

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E-Commerce Brand: $127K Recovered in 30 Days

Industry: E-Commerce | Revenue: $6.1M | Timeline: 28 Days

"Revenue had grown 45% in 18 months. Net margin had shrunk by a third. The founder knew something was wrong -- just not where to look."

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The Situation

Revenue had grown from $4.2M to $6.1M over 18 months. Net margin had dropped from 18% to 11%. The founder knew something was wrong but could not identify the source. Despite strong top-line growth, the business was becoming less profitable with every dollar of new revenue.

E-Commerce Brand: $127K Recovered in 30 Days, e-commerce concept overview for $2M to $15M businesses | Syboost profit recovery
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What We Found

Software Stack: $8,600 per Month Recoverable

The company was paying for 38 SaaS tools at $14,200 per month. After mapping every tool against active usage and overlapping functionality, we consolidated to 14 tools for $5,600 per month. Tools eliminated included three separate analytics platforms, two email tools running simultaneously, and a project management tool no one had logged into in 8 months.

Ad Spend: $31,000 per Month Recoverable

Meta campaigns showed a blended ROAS of 3.1x. But when we ran contribution margin by campaign -- revenue minus COGS, minus ad spend, minus fulfillment cost -- 6 ad sets were generating negative contribution. Those campaigns were consuming $41K per month and producing $31K in contribution-negative revenue. We shut them off and reallocated the budget to the top 4 performing ad sets.

Fulfillment Cost Allocation: $22,000 per Month Recoverable

The company was applying a flat fulfillment rate across all SKUs. When we mapped fulfillment cost per SKU, three product lines were being sold at near-zero contribution after actual fulfillment costs. Pricing was adjusted on two lines; the third was discontinued.

E-Commerce Brand: $127K Recovered in 30 Days, e-commerce implementation steps and results for $2M to $15M businesses | Syboost profit recovery
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The Result

$127K
Annualized savings
17.4%
Net margin restored
→Month 1 savings: $127,000 annualized
→Net margin improvement: 11% to 17.4%
→Revenue impact: Neutral -- no revenue-generating initiatives cut
→Timeline: 28 days from audit start to implementation

"No headcount was reduced. No customer-facing changes were made. The savings came entirely from costs that were never supposed to be there."

--- Results are from a real client engagement. Specific identifying details have been changed to protect client confidentiality.

Ready to recover hidden profit?

Most businesses at $2M to $20M are quietly losing revenue to inefficiencies they can't see.

Syboost identifies and eliminates hidden waste in your software stack, payroll, ad spend, and operations. Syboost provides operational and cost consulting services only and is not a CPA firm. Nothing here is financial, tax, legal, or accounting advice. Results vary and Syboost does not guarantee any specific savings or outcome.

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