How the thirty days run.
What we need from you, what we do each week, how we put a number on a problem, and what the readout session is like. The homepage is the why. This page is the how.
Abraham Chera does the walkthroughs personally and is the one in the room for the readout. Stock photo.
Pick a day. See what happens.
Thirty calendar days from kickoff to readout. Four Friday notes in between, so nothing in the readout is a surprise.
Kickoff and access
One 60-minute session with you and whoever runs the office. We agree on the five people we will talk to, you give us read access to the tools, and we start collecting twelve months of vendor and software invoices.
Before we start, two things.
First, it costs you about two hours in week one and a short check-in each week after that. The walkthroughs are with your people, not you, and they take about an hour each. If you cannot spare that, the diagnostic will not work, and we would rather tell you now.
Second, we only ask for read access. We do not move money, change settings, cancel anything, or talk to your vendors. During the thirty days we look and we write. Changing things is implementation, and that only happens if you choose it after the readout.
Week by week
Kickoff and access
One 60-minute session with you and whoever runs the office. We agree on the five people we will talk to, you give us read access to the tools, and we collect twelve months of vendor and software invoices. By Friday we send you a one-page note: what we have, what we are still missing, and the walkthrough schedule.
Walkthroughs, first half
Marketing, hiring, and software. An hour with whoever runs each area, on site or on a call. We are mapping how the work actually moves, not checking anyone's performance, and we say that to them at the start. Friday note: what we are seeing so far.
Walkthroughs, second half
Vendors and workflows. Same format. We also go back to anyone from week two where a question came up. By now we usually have fifteen to twenty-five problems written down. Friday note: the long list, unranked.
Sizing and ranking
Every problem on the long list gets an estimated annual impact from your own numbers, with the assumption written next to it. We rank by what it costs and how hard it is to fix, and keep the three that matter most. We write the readout.
The readout
Ninety minutes, you in the room, anyone else you want there. We walk the three problems, the numbers behind them, the order to fix them in, and what implementation would involve. You keep the document. What happens next is your decision, and we do not chase.
What we pull and who we sit with.
| Area | What we need | Who we sit with |
|---|---|---|
| Marketing | Agency and platform invoices, ad account access (read only), lead list or CRM export | Whoever owns marketing, or you |
| Hiring | Org chart as it really is, payroll summary by role (no individual pay), contractor invoices | Office manager or whoever runs the schedule |
| Software | Twelve months of card and bank statements for subscriptions, admin access to the main tools | Whoever set the tools up, usually you |
| Vendors | Top twenty vendors by spend, their contracts or terms, twelve months of invoices | Whoever places orders and approves bills |
| Workflows | Nothing on paper. We follow three real jobs or orders from first contact to final payment | The people who touch the work at each handoff |
If one person covers three of these areas, the list gets shorter, not longer. Smaller teams usually finish the walkthroughs in a week.
How we size a problem.
Every estimate is built the same way: your own figures, one clearly stated assumption, simple arithmetic, and the assumption written next to the number so you can argue with it. If a vendor contract is priced above what the same vendor charges new customers, the estimate is the difference times your annual volume. If three people re-key the same order, the estimate is the hours times their loaded cost. Nothing is extrapolated from "industry averages" and nothing is a projection.
Where we have to assume something, we say so, and we round down. We would rather hand you a number you trust than a bigger one you have to defend. The estimates are for your internal use in running the business; they are not prepared for lenders or investors, and they are not a guarantee of anything.
The readout, minute by minute.
- First ten minutes: what we did, who we spoke to, and what we could not get to.
- Next sixty: the three problems, one at a time. What it is, why it is happening, what it costs, what fixing it involves, and your questions on each before we move on.
- Next ten: the order we would fix them in and why, plus the long list of everything else we noticed, in case you want to hand it to your team.
- Last ten: what implementation would look like if you want it, the price, and the credit. Then we leave you with the document. No follow-up sequence, no pressure.
The terms, in one place.
- $5,000, invoiced after the fit call, due before kickoff.
- Thirty days from kickoff to readout. If we need more time because we could not get access, the clock pauses and we tell you.
- If the agreed outputs are not delivered within the thirty days, we keep working at no additional charge until they are.
- The $5,000 is credited toward the 90-day implementation if you begin within 30 days of the readout. After that, the diagnostic stands on its own.
- Syboost is a business operations consultancy, not a CPA firm. Nothing in the diagnostic is accounting, tax, legal, or financial advice, and we do not guarantee savings or any financial outcome.
Questions about the process.
Do you come on site?
For companies within driving distance of New York City, the kickoff and the readout are usually in person and the walkthroughs are a mix. Everywhere else, the whole thing runs on video calls and screen shares. It works either way; what matters is getting the right person for each area.
Is our information confidential?
Yes. We sign a mutual non-disclosure agreement before kickoff, we only ask for read access, and nothing you share is used anywhere outside your engagement. We never name clients or share their numbers, which is why the sample readout on this site is an invented company.
What if my bookkeeper or CPA wants to be involved?
Good. We will happily take the invoice exports from them instead of you, and they are welcome at the readout. We do not examine financial statements and we do not give accounting or tax advice, so there is no overlap with what they do.
We have more than one location. Does that change the price?
Not for the diagnostic. We pick the location that represents the business best and walk through that one in depth, then check the others against it. If the readout shows the locations differ enough to matter, we say so.
What if we are mid-crisis right now?
Then the diagnostic is probably not the right first step. It is built for businesses that are running but not as profitable as they should be. If you are dealing with a cash emergency, say so on the fit call and we will tell you honestly whether to wait.
What is not included?
The implementation roadmap with owners and deadlines, any actual fixing, and anything that belongs to a CPA or lawyer. The diagnostic finds and sizes the three problems. Implementation, if you want it, is a separate 90-day engagement at a flat $45,000, with the $5,000 credited if you begin within 30 days of the readout.
- 1Your business
- 2The thirty days
- 3The readout
- 4The call
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